Terms of service
Cajoba AB (Born In Stockholm) with organization no. 556-9657702) conducts operations for Borninstockholm.se
When ordering, you agree to the prices stated and displayed on the page. All prices are stated in Swedish kronor and include 25% VAT. Payment and shipping charges are not included in the prices and will be specified during your purchase. Shipping fee within Sweden is SEK 69. To be able to order from us, you must be 18 years old. According to Swedish law, Born In Stockholm does not accept credit purchases under the age of 18. Born In Stockholm reserves the right to refuse or change your order in specific cases (for example if you have provided false personal data and/or have payment complaints). Born In Stockholm reserves the right for final sales and any image and writing errors on the page, for example errors in the product description or technical specification, incorrect prices and price adjustments (such as changed prices from suppliers or currency changes) or incorrect information regarding whether an item is in stock. Born In Stockholm has the right to correct any such errors and to change or update the information at any time. If an incorrect price has been entered for an item that you have ordered, Born In Stockholm will of course notify you of this and wait for your approval of the corrected price before Born In Stockholm continues with the order. All image information on the page should be viewed exclusively as illustrations. Such illustrations cannot be guaranteed to represent the number of items You will receive or the item's exact appearance, features or origin. Born In Stockholm is not responsible for information on the page that comes from a third party.
A cancellation is not possible after your order has been processed and dispatched. In cases where the order has been completed, you as a customer must receive the order. If you do not receive your order, we have the right to charge you a fee of SEK 250.
Once we have received your order, we will send you a confirmation to your email address. It is therefore important that you enter your correct e-mail address when placing your order and also be careful about typos when filling in your personal information. Save your order confirmation to facilitate possible contact with customer service. Your order confirmation is also valid as a warranty certificate. If you have not received this email within 3 working days, please contact our customer service. Please note that your order confirmation may end up in the spam folder. Orders placed on backorder have a delivery time of 1-4 weeks and cannot be canceled during this time.
Delivery and Transport
Estimated delivery time for items in stock is 2-5 working days. For goods that are not in stock, we have a delivery time of 1-4 weeks. If you would like a more precise delivery date for your specific order, please email us. During high season and at high load, delays can occur. You will automatically receive a confirmation of your delivery from us *firstname.lastname@example.org* as soon as your package leaves our warehouse. Packages are normally delivered to the nearest delivery point which must be redeemed within the time specified on the notification. Notification can take place via e-mail, regular mail and, if you have entered a phone number, also via SMS. If you do not pick up the package, we have the right to charge you a fee of SEK 450
AGREEMENT AND ORDER
The right of complaint covers goods that are faulty. If you discover a fault with an item, you as a customer must contact our customer service as soon as you discover the fault. Complaints made within two months from the time you discovered the error are always considered to have been submitted in time. We reserve the right to refuse a complaint if it turns out that the product has no original fault or is incorrect. We are responsible for the return shipping for approved complaints. Security: Orders placed in another person's name without their consent are considered fraud. All suspected fraud is reported to the police. When you shop with us, we protect your data using encryption. We use SSL (Secure Sockets Layer), which is a security protocol for the secure transmission of data via the Internet (or other networks). The SSL protocol means that all information sent between the buyer and the seller is encrypted.
When you shop at Born In Stockholm, your personal data is registered in our system. When you order from us, you accept our agreement for this. Born In Stockholm processes all personal information in accordance with the provisions of the Personal Data Act, PUL. The information you submit to us is used confidentially, nothing is passed on to third parties. They are only used for the purpose of completing your order and otherwise to be able to provide you with the best possible service. You have the right to request access to your data. If there is something that is not right, you can have it changed or removed.
We are not responsible for delays caused by circumstances beyond our control such as, for example, general labor disputes, war, fire, lightning, terrorist attack, changed government regulation, technical problems or faults in electricity/telecommunications/data connections.
WE PROTECT YOUR PERSONAL DATA
Data privacy is important to Born In Stockholm and we want to be open and transparent with our handling of your personal data. We therefore have a Born in Stockholm policy that determines how your personal data must be processed and protected.
GDPR (General Data Protection Regulation) is a new EU regulation that comes into effect throughout the EU on 25 May 2018. GDPR replaces the Swedish Personal Data Act.
WHAT PERSONAL DATA DO WE PROCESS?
We will process the personal data that you provide or have provided to us or that we have collected on Borninstockholm.se. The personal data that Cajoba AB processes are your name, e-mail address, purchase, payment and order history, delivery address, IP address & telephone number.
HOW DO WE USE YOUR PERSONAL DATA?
The data can be used for identification, marketing (e-mail) and statistical purposes. The data can also be used for sending by e-mail. You can contact Born In Stockholm at any time to stop marketing to you as a customer. Your social security number will also be processed in connection with purchases on behalf of, or due to requirements from payment and credit companies that need this for credit information purposes.
HOW LONG ARE MY PERSONAL DATA STORED?
The information remains in our records as long as you remain with Born In Stockholm as an active"member".
WHO IS REGISTER RESPONSIBLE FOR YOUR PERSONAL DATA?
Born In Stockholm (Cajoba AB) is the data controller for the personal data that you send to us and is responsible for your personal data in accordance with current data protection regulations.
Business register:Swedish Companies Registration Office
VAT NO SE 556889899201